Case Study

The Safety awareness Scorecard investigates 4 areas of your health and safety program (Leadership, Involvement, Knowledge and Communication) and summarizes results by role (Worker, Supervisor, Manager, and Safety Committee Member).

Having all this information in a single document allows safety professionals to view the entire performance of their program at a glance. It is also easy to share information with different groups in the organization to identify and resolve problem areas. Results are generally not disputed and are accepted by all levels of management because they are based on quantitative feedback from the entire organization rather that qualitative / subjective interpretation of a single individual (auditor)

The following examples demonstrate how easy it is to draw conclusions from and make recommendation bases on SASS results (it is of course important to note that these recommendations must be made by individual(s) who is familiar with the organizations operations and culture)

Example 1:

Here the results show that management has access to and knowledge of legislation, but as we move down the hierarchy perceived access to this information dwindles. This can be interpreted as either:

Management has access to information that is not easily accessible to employees

During training employees are not informed of where to find current information

Example 2:

From this it is evident that managers are not aware of the required inspection procedures require before the use of equipment. This either points to:

An omission in manager training requirements, or;

A lack of inspection procedures for equipment that is used by managers.

Example 3:

Here the top ten lowest scoring questions point out that the health and safety team needs to focus on incident investigation techniques and the timely and accurate feedback of investigation results to the organization, such as the use of bulletin boards where investigation results are posted and refresher training on investigation techniques.